Terms of Service

Plerona provides two core services: the Intermediary Consult (a documented roadmap) and Plerona Implementation (the build and handoff of connected AI infrastructure). Additional connections and optional monthly hosting are customization options on top of an Implementation, not standalone products. The deliverables for each service are described on the relevant page of this site.

Prices are shown on the site and itemized at checkout with no hidden fees. The Intermediary Consult is a one-time fee. Implementation is a one-time fee based on the configuration you select. Optional hosting, if chosen, is billed monthly and begins only after implementation is complete.

Delivery windows shown on the site and at checkout are good-faith estimates, not guarantees. Actual timing depends on the scope of your engagement and the speed at which requested information is provided.

On completion of an Implementation, ownership of the delivered infrastructure, prompt libraries, and documentation transfers to you. You are free to operate, modify, and extend the system. Optional hosting does not change this ownership — it is a service for managing and evolving infrastructure you already own.

If you purchase an Intermediary Consult and proceed to Implementation within 30 days, the Roadmap fee is credited toward your Implementation, subject to the terms presented at the time of purchase.

Delivering effective infrastructure depends on accurate information about your operation and reasonable access to the tools and accounts being connected. You are responsible for providing these and for maintaining your own credentials and security.

To the extent permitted by law, Plerona’s total liability arising from the services is limited to the amount you paid for the engagement giving rise to the claim. We are not liable for indirect or consequential damages. Nothing in these terms limits liability that cannot be limited by law.

We may update these terms from time to time. The version in effect at the time of your purchase governs that engagement. Material changes will be reflected by updating the date at the top of this page.