Legal
Privacy Policy
Last updated: June 2026
Plerona LLC (“Plerona,” “we,” “us”) builds AI infrastructure for small businesses. This policy explains what information we collect, why we collect it, and the choices you have. We collect only what we need to deliver our work and run our business.
01Information We Collect
We collect information you provide directly — such as your name, business name, email, and phone number when you book a Roadmap or start an Implementation. During an engagement, you may share operational details about your business so we can build your infrastructure.
We also collect limited technical data automatically, such as basic analytics about how the site is used, to keep it working and improve it.
02How We Use Information
We use your information to deliver the services you purchased, communicate with you about your engagement, process payment, and meet legal and accounting obligations. We do not sell your personal information.
03Confidentiality of Your Operation
The operational details you share during an engagement are treated as confidential. We use them solely to build and document your infrastructure, and we do not disclose them to third parties except as required to deliver the work or comply with the law.
04Payment Processing
Payments are handled by a third-party payment processor. We do not store full card numbers on our systems. The processor handles card data under its own security standards and privacy terms.
05Data Retention
We retain your information for as long as needed to provide our services and to meet legal, tax, and accounting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
06Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond consistent with applicable law. You can also opt out of non-essential communications at any time.
07Changes to This Policy
We may update this policy as our practices evolve. Material changes will be reflected by updating the date at the top of this page.
Questions about this policy? Contact us at contact@plerona.com.